User support questions, failed knowledge base searches, feature requests and roadmap votes become documentation, product decisions and release announcements.
Users searched “csv export” 14 times and found nothing. The support widget was opened 120 times on the pricing page. The planned 'Bulk edit' feature was upvoted 32 times.
You ship features, but users don't notice. You write docs, but users don't read them. You send emails, but users don't open them. You ask for feedback, but users don't respond. You wonder if your product is good enough... or if your users are just frustrated.
Find which pages users are opening the support widget, and see what they're searching for.
Users ask questions your docs already answer — and search for things they never find. You see neither, so the same gaps stay open for months.
Don't rely on users telling you exactly what they want. You built exactly what they asked for — and nobody noticed, because nobody was told. Good features die in silence.
A public board where customers post, vote and discuss — so demand is measured, not remembered. Label it, status it, and triage privately before you commit to anything out loud.
Show customers what's being reviewed, what's planned, and what's shipping — without promising a date you'll regret. Every card carries the votes that earned its place.
Quiet week for bugs, loud week for exports. Three signals worth your attention:
Every week, Knowlith compiles what your users searched, requested, voted on and asked through the widget, then AI distills it into one short email with recommended actions. Read it Monday morning; know what to build by Friday.
Edit, tag or archive hundreds of contacts at once. The most-voted request of the quarter, shipped.
Rebuilt indexing across every workspace. No action needed — just enjoy it.
A polished release feed on your domain, with email announcements the moment you publish. Shipping in silence is how good features die — close the loop instead.
Publish articles in organized categories with search built in. View counts show which answers carry the load — and the weekly digest tells you which articles are missing.
One widget. Every customer interaction. Help articles, feedback, the roadmap, release notes and a contact form live inside your product — one script tag, no support suite required.
<script src="https://knowlith.com/widget/knowlith-widget.js" data-product="your-product"></script>
Start collecting feedback today, and your first AI Signal Digest lands within the week.
Start freeFeedback, roadmap, changelog, docs and a contact channel share one home — and one connected record per idea.
No bot sits between you and your users. AI reads the week's signal and writes you a briefing — that's it.
Serve the whole portal at help.yourcompany.com, upload your logo — light and dark — and drop the Knowlith badge.
Full localization with right-to-left support built in, so every audience gets a portal that feels native.
Invite teammates with owner and admin roles, so triage, publishing and replies don't bottleneck on one person.
A free plan to prove it works, and monthly, annual or lifetime billing when it does. No paywall surprises.
“The Monday digest replaced an hour of spreadsheet archaeology. I open one email and know what the week is about.”
“Zero-result searches were the wake-up call. We wrote six articles in a week and watched the same questions stop arriving.”
“Our users vote, we ship, the changelog email goes out, and people reply ‘finally!’ That loop used to take a quarter. Now it's routine.”
Feedback, roadmap, changelog, knowledge base and the widget ship on every plan. You pay more for scale and polish — never to unlock the basics your customers expect.
For builders shipping their first product to their first hundred users.
For product teams running a real public loop with real customer signal.
For portfolios and agencies running many products on one signal.
Spin up a workspace, drop one script tag into your app, and let the first weekly digest show you what your users have been trying to tell you.
Free forever plan · No card up front · Cancel in a click